If sales-i isn’t working quite right, you can reset it in 3 easy steps. Please note this feature is only available for Apple devices.
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Step 1: Select the i icon
From the home screen, tap the i icon in the bottom left corner.
Step 2: Tap Reset
Step 3: Tap Reset
You will now receive a warning letting you know all personal settings and preferences will be reset.
If you are happy to proceed please Tap Reset again.