From the top navigation, click Control Panel.
On this new screen, select the Record Card option from the left-hand navigation.
From these options click on the Setup icon.
Use the Edit Record Card for Notes/History button at the top of these screen
*From this screen you can edit the criteria for the various areas of the Record Card section.
Three options will appear; you need to select the Edit List Items for the first option Call Type.
Here you can enter your points-per-activity into the Score column based on the points you wish to allocate next to each Call Type.
When you’ve finished entering the details click Submit List Changes at the bottom of the column.
This will take you to the previous page, this time click the Submit Card Changes in the bottom right corner to apply the change overall.